Privacy Policy

1. Introduction

Welcome to Downtown Springfield LIVE ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information you provide directly to us, including:

• Name and email address when you submit an event or contact us
• Organization or business name when submitting events
• Phone number (optional) when submitting events
• Event details including descriptions, dates, venues, and images
• IP address for spam prevention purposes

3. How We Use Your Information

We use the information we collect to:

• Review and publish community event submissions
• Contact you regarding your event submission status
• Prevent spam and fraudulent submissions
• Improve our website and services
• Send newsletters or updates if you have opted in

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Event details that are approved and published will be visible to the public on our calendar. Your contact information (email, phone) is never displayed publicly and is only used for internal communication related to your submission.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly without cookies.

6. Data Retention

We retain event submission data and associated contact information for as long as necessary to operate the calendar and comply with our legal obligations. You may request deletion of your submitted information at any time by contacting us.

7. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our website or via the event submission form.